Privacy policy

Global Barstuff (Non Consumables)

Your privacy is important to us.

Global Barstuff (Non Consumables) makes a commitment to protecting your privacy and the security of our customers and will only use information collected about you in accordance with the General Data Protection Regulations (GDPR). We fully appreciate and respect the importance of data protection and security on the Internet.

This policy outlines how your personal information is treated when using our website, and describes your rights and the manner in which any information that can be associated with you (including, for example, your name, address, telephone number, e-mail address and information about your on-line activities) ("Personal Information"), will be collected and used and forms part of our terms and conditions.

Information That We Collect From You

When you visit or order products or services on Global Barstuff you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. We only collect information which is necessary, relevant and adequate for the purpose you are providing it for.

We do not record telephone conversations.

What We Do With Your Information

We will only process information that is necessary for the purpose for which it has been collected. You will always have the option not to receive marketing communications from us (and you can withdraw your consent or object at any time). We will never send you unsolicited "junk" email or communications, or share your personal information with anyone else who might.

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to charge you and to contact you where necessary concerning your orders.

2.1 Consent

Where you have provided consent, we may use and process information to:

  • Contact you from time to time with marketing material or special offers, products or information which we think may be of interest to you.
  • Send informational newsletters if you have placed an order. You can unsubscribe at any time.
  • Contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.
  • Share your personal information with 3rd party companies in order to deliver your orders via our couriers (we will give you details about these third parties before you give permission).

You have the option to unsubscribe from our e-mails through a link at the bottom of every e-mail we send to you.

2.2 How to Withdraw Consent

If after you opt-in, you change your mind, you may withdraw your consent at any time by contacting us at sales@barstuff.com or mailing us at:

Non Consumables
10 Castle Street, Edinburgh, EH2 3AT

All customer data and order history may be corrected, blocked or deleted by request. Please contact our customer services team for assistance.

2.3 Contractual Performance

We may use and process your personal information where this is necessary to perform a contract with you. This includes:

  • To provide you with an account on our site;
  • To fulfil any order that you place with us;
  • To collect payment from you;
  • To provide you with a receipt electronically;
  • To protect and defend our legal rights and interests.

2.4 Legitimate Interests

We may use and process your personal information where it is necessary for our legitimate business interests. This includes:

  • Supporting customers with sales and other enquiries;
  • Responding to and understanding customers' needs;
  • Promoting our business, brands and products;
  • Operating the administrative and technical aspects of our business;
  • Administering and monitoring our site;
  • Analysing feedback to improve our services.

2.5 Transactional & Service Communications

We may contact you by email, SMS, or other electronic means where necessary to:

  • Confirm your order
  • Notify you of order dispatch or delivery
  • Provide updates about your account or purchases
  • Contact you about issues relating to your order or payment
  • Send abandoned basket reminders

These are transactional communications necessary to perform our contract with you. You will receive these regardless of your marketing preferences. They will not contain marketing content unless you have separately consented.

2.6 Legal Obligation

We may process your personal information where required by the courts or to comply with legal, statutory and/or regulatory obligations including accounting and taxation requirements.

2.7 Vital Interest

Sometimes we will need to process your personal information to contact you if there is an urgent safety or product recall notice.

Data Retention

We retain the information you provide for the following periods:

  • For as long as you subscribe to receive marketing information;
  • For as long as your account is being used and for a period of two years after you cease to use your account. You can request deletion in advance by contacting support@globalbarstuff.com. Your personal information will be removed within 14 days.
  • In the case of customer care contact, for as long as is necessary to provide support-related reports and trend analysis.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Hosting Platform

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases and general application. They store your data on a secure server behind a firewall.

Payment

We do not store your debit or credit card details. All transactions are processed through Shopify Payments (or our designated secure payment processors), which are fully PCI DSS Level 1 compliant. Your payment information is encrypted using secure socket layer technology (SSL/HTTPS) and handled by our third-party processors to ensure the highest level of security. In line with PCI standards, your sensitive card data is never stored on our servers.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Certain third-party service providers, such as payment gateways, have their own privacy policies. We recommend that you read their privacy policies.

Certain providers may be located in a different jurisdiction than you or us. Your information may become subject to the laws of that jurisdiction.

Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites.

How We Store Your Information

Your information may be processed by our staff to the extent necessary to fulfil your order.

We will keep the data which we collect from you on a secure server. Our servers offer 256-bit SSL encryption of data transmissions.

Where we have given you a password (or where you have chosen one) to access certain parts of this site, you are responsible for keeping this password confidential.

Cookies

Cookies are small pieces of information that are stored on your computer's hard drive by your browser. Where you have provided your consent to our use of cookies, you will allow us to store your account information and provide features to make your shopping on our website easier.

Here is a list of cookies that we use. We've listed them here so that you can choose if you want to opt-out of cookies or not.

Sensitive Personal Information

We do not seek to collect sensitive personal information (i.e. information relating to race or ethnic origin, political opinions, religious or other beliefs, trade union membership, physical or mental health, sexual orientation or criminal records). We ask that you do not provide such information to us.

Your Rights

You may have certain rights in relation to personal information that we hold about you. These include the right to request access to your personal information, to request that it is erased, that its processing is restricted, or that any inaccurate personal information is rectified. You may also have the right to object to the processing of your personal information, or in some circumstances to obtain a copy of the personal information in a machine readable format. You also have the right to complain about the use of your personal information to the Information Commissioner's Office.

Please contact our privacy officer at support@globalbarstuff.com if you would like to make a request.

Age Of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

Changes To This Privacy Policy

We may change this policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and if the changes are significant, we may provide you with additional notice such as adding a statement to the homepage or sending you an e-mail.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions And Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at support@globalbarstuff.com or by mail at:

Non Consumables
[Re: Privacy Compliance Officer]
10 Castle Street, Edinburgh, EH2 3AT, United Kingdom